1. Get the exact installation drawing
Record the make and model. Use the cutout drawing supplied for that product, including the hole or opening size, corner details, fixing method and supported benchtop thickness. The visible appliance or tap base is often larger than the required opening.
2. Show the position in context
Take a wide photo of the bench and a close-up of the proposed cut. Mark the centre of a round hole, or the edges of a rectangular opening, on a copy of the photo. Include distances to the sink, splashback, stone edges and joins. These measurements help assessment; they are not approval to start cutting.
3. Look underneath
Photograph the area below where it is safely accessible. Show sink bowls, clips, rails, drawers and equipment. A fixing nut, filter housing or pop-up socket body may require much more space than the opening itself.
4. Record the existing opening
For an enlargement, send the current hole diameter or opening width and depth as well as the new template. Note cracks, chips or joins nearby. Do not remove or disconnect appliances yourself to obtain measurements; arrange access with the relevant installer.
5. Confirm the installation responsibilities
Agree the tap position with your plumber or power module location with your electrician before the cutting visit. Stone cutting and finishing are quoted separately from plumbing, electrical and appliance installation unless the written scope states otherwise.
Ready to request a quote?
Send your suburb, photos, fitting template and stone details if known. We review the material, support, condition and access before confirming the scope.
Request your cutting quote